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Need To Know

Frequently asked questions

It's a fair concern. Optix's driver-facing coaching app is built around drivers seeing their own events first, so they can understand and improve rather than feel watched. We're happy to talk through how this has worked for fleets who've raised the same concern.

We won't promise a premium reduction. What we can support is a stronger evidence trail and fewer preventable incidents, both worth raising directly with your insurer.

Not by default. AI detection and flagging is the standard service. Human verification through Optix's Control Tower is available as a premium option for fleets who want that extra layer of assurance before an event reaches a manager or driver.

Not necessarily. Optix's Control Tower and reporting layer are built to work with most existing AI-enabled camera and telematics hardware, so it's worth a conversation before assuming a full replacement.

Optix's AI handles detection and flagging as standard, similar to most systems on the market. Where we go further is Control Tower, where a trained analyst can check flagged events by hand before they reach your team.

Yes. Optix's Empower Me app puts a driver's own events and coaching progress directly in their hands, so they can see what happened and improve at their own pace, rather than only hearing about it from a manager after the fact.